Anyone who wants to extend their ID card or apply for a new travel or children's passport can use the self-service terminal in the entrance area of the citizens' office. It can be used from a height of 1.27 meters. Applicants can enter their personal data here themselves. The biometric photo is taken directly on the device and transferred to the government network together with fingerprints and signature.
Important questions and answers about the self-service terminal
Which languages are available?
Can the self-service terminal be used without barriers?
What fees are incurred when using the self-service terminal?
What are the advantages of using the self-service terminal?
How is data protection ensured?
Do I have to use the self-service terminal?
Servicebereich Bürgerbüro
Öffnungszeiten
Mo, Di, Do: 7.30 Uhr bis 16 Uhr
Mi: 7.30 Uhr bis 18 Uhr
Fr: 7.30 Uhr bis 12.30 Uhr
Sa: 9 Uhr bis 12 Uhr
Ist der Freitag ein Feiertag, bleibt das Bürgerbüro am darauf folgenden Samstag geschlossen.
Letzter Einlass ist jeweils 15 Minuten vor der regulären Schließzeit.